Cara pengisian Pertanyaan 22 - 27 semua soal bernilai 1 point Teks di halaman berikutnya memiliki enam bagian, A – F. Pilih judul yang benar untuk setiap bagian, A – F, dari daftar judul di bawah ini : i Written communication ii Clarity iii Style iv Research v End of message vi One point per email vii Relevance viii Specify the response you want ix The subject line x Internal emails pilih nomor yang benar i – x , dalam kotak 22 - 27 pada soal di bawah ini. Petunjuk : WRITING EFFECTIVE EMAILS Follow these simple rules to make a positive impression and get an appropriate response. 22 Like a headline in a newspaper: it should grab the recipient’s attention and specify what the message is about – use a few well chosen words. If the email is one of a series e.g. a weekly newsletter, include the date in the subject line. Never leave it blank.
Please select your answer
i
ii
iii
iv
v
vi
vii
viii
ix
x
25 Be sure to include a ‘call to action’ – a phone call or a follow-up appointment perhaps. To ensure a prompt reply, incorporate your contact information – name, title, company, phone/fax numbers or extensions, even your business address if necessary. Even internal messages must have contact information
Please select your answer
i
ii
iii
iv
v
vi
vii
viii
ix
x